FAQs

Website & Ordering FAQ

I have an issue with my order.

Please send us an email at onlineorders@kingscountydistillery.com or call us at (929) 348-2729 and we will assist you as quickly as we can.

Do you ship to me?

We can ship to 46 states for whiskey and all 50 states for merch! The states we cannot ship alcohol to are:

• Alaska, Hawaii, Mississippi, or Utah

These states have restricted laws that just simply bar us from legally shipping to you. Some products may not be able to ship to every state due to availability. 

Whiskey FAQ

Are your whiskeys vegan? Organic? GMO-free? Gluten-free? 

All products are vegan, GMO-free and frequently use organic and local ingredients wherever possible. All of our whiskeys are gluten-free, but made in a facility that processes ingredients with gluten.

What makes your whiskey different? 

We’re an independent small business, not owned by an international conglomerate, and we make a fraction of what even the smallest commercial Kentucky distiller makes. We also never buy whiskey made by anyone else and package it as our own. This is surprisingly common in whiskey and you can learn more about it here or here. Our pricing is in line with other craft producers or small wineries and breweries that have a similar philosophy. 

We use local organic ingredients, unusual mashbills, pot stills for a richer, more flavorful spirit, and we age our whiskey longer than many of our craft peers. We also put more emphasis on the sensory aspect of blending, which is one of the reasons we believe we’ve won so many awards in blind-tasting competitions, year after year.

What should I get for my friend who likes….?

We make a variety of whiskeys that appeal to all different kinds of whiskey appreciators. We do a holiday gift guide each year, you can see the most recent one here.

Visiting Us FAQ

Getting Here

The Gatehouses, Kings County Distillery’s bar & tasting room are located at 299 Sands Street in Brooklyn, NY at the Sands Street entrance to the Brooklyn Navy Yard. On-street parking is available, as well as paid parking in the nearby Navy Yard parking garage. The closest train is the F stop at York Street.

Is there outdoor seating available?

Yes, the tasting room has a partially-covered, heated patio that is open year-round.

Do you take reservations?

On the weekends, tables in our bar & tasting room are first come, first served. For parties larger than 15 people, we suggest inquiring about our private event offerings.

Do you serve food?

Yes, we offer pizza on-demand from Bad Cholesterol Pizza but is only available Thursdays through Sundays. We also serve bar snacks and allow outside food to be brought in. We kindly asked you to dispose of your own food waste in the available trash cans.

Do you serve anything besides whiskey?

In addition to our full line of premium whiskeys, we serve a small selection of local wine, beer & non-alcoholic beverages.

Are children allowed?

Closely supervised children are welcome at the tasting room before 8 pm. After 8 pm the tasting room is for adults over the age of 21.

Are dogs allowed?

Per New York State law, only service animals whose task-based training that can be attested to by their owner are permitted inside and on tours. Otherwise, dogs are welcome to relax on the patio but are not permitted inside.

Can I buy your whiskey on-site?

All of our products and merchandise can be purchased in our tasting room seven days a week. At this time, distillery and distillery gift shop are open to the public only when on a tour.

Do you have social media?

Yes you can find our most up-to-date specials, new releases, special events and hours on our Instagram pages: @kingscountydistillery @thegatehouses.

Are there tours of the distillery?

We offer distillery tours Thursday - Sunday. Full schedule of tours can be found here.

Do you offer private tours & tastings and private events?

Yes, you can inquire about private events here.